Shipping policy
Here's the updated Shipping & Delivery Policy:
Shipping + Delivery Policy
Standard Delivery (FREE): Worldwide
- Orders ship within 1 to 3 working days and transit time takes an additional 3–7 working days.
- Deliveries are typically made Monday to Friday between 8:00 am – 6:30 pm.
- Working days are Monday to Friday and do not include public holidays or weekends.
- We do not ship orders on weekends or holidays.
Shipping: All orders transit time is within 3–7 working days.
All orders will receive an email confirmation that includes tracking information once the package ships.
Our Guarantee
- Sometimes orders can get lost or damaged in transit. If this occurs, we will send you a replacement free of charge. Simply contact our support team.
- All of our products are made to provide 100% satisfaction to each of our customers. If you are not happy with what we delivered, you may return it for a full refund or replacement.
Important Remarks
- Refunds are not given on free items. However, replacements are provided for items lost during shipping.
- Replacements are also sent up to 7 days after receiving your item if it arrives damaged.
Tracking Your Order
To track your order, please contact us at contact@byenergized.com with your full name, mailing address, and order confirmation number.
Please note that your tracking number is sent automatically once your order ships and may take up to 2 days to arrive. It is typically 13 characters long and starts and ends with a letter.
If you cannot locate your tracking number, please reach out to us at contact@byenergized.com and we will be happy to assist you.